Last Updated: February 10, 2026
1. Introduction
This Cookie Policy explains how our Voice Agent platform (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website. This policy should be read in conjunction with our Privacy Policy.
2. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable basic functions like page navigation, access to secure areas, and remember your cookie preferences.
| Cookie Name | Purpose | Duration |
| session_id | Maintains your session across the website | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
| security_token | Security and fraud prevention | Session |
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- Legal Basis: Legitimate interest (necessary for website functionality)
- Can be disabled: No – these are essential for the website to work
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Purpose | Duration |
| _ga | Google Analytics – distinguishes users | 2 years |
| _gid | Google Analytics – distinguishes users | 24 hours |
| _gat | Google Analytics – throttles request rate | 1 minute |
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- Legal Basis: Consent
- Can be disabled: Yes – through our cookie consent banner or browser settings
3.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Purpose | Duration |
| user_preferences | Remembers your language and region preferences | 1 year |
| demo_viewed | Tracks if you’ve viewed product demonstrations | 30 days |
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- Legal Basis: Consent
- Can be disabled: Yes – through our cookie consent banner
3.4 Marketing and Advertising Cookies
These cookies track your browsing activity and are used to deliver advertisements that are relevant to you and your interests.
| Cookie Name | Purpose | Duration |
| _fbp | Facebook Pixel – tracks conversions and retargeting | 3 months |
| IDE | Google DoubleClick – ad serving and retargeting | 1 year |
| li_sugr | LinkedIn – browser identification | 3 months |
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- Legal Basis: Consent
- Can be disabled: Yes – through our cookie consent banner
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties include:
- Google Analytics: Web analytics service – Privacy Policy
- Google Ads/DoubleClick: Advertising platform – Privacy Policy
- Facebook Pixel: Conversion tracking – Privacy Policy
- LinkedIn Insight Tag: Marketing analytics – Privacy Policy
5. Your Cookie Choices
5.1 Cookie Consent Banner
When you first visit our website, you’ll see a cookie consent banner. You can choose to:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by cookie category
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies have been set
- Block third-party cookies
- Block all cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Important: If you block all cookies, some parts of our website may not function properly, and you may not be able to use certain features.
5.3 Browser-Specific Instructions
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
5.4 Opt-Out Tools
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Network Advertising Initiative: NAI Opt-out Tool
- Digital Advertising Alliance: DAA Opt-out Tool
- European Interactive Digital Advertising Alliance: Your Online Choices
6. Mobile Devices
Mobile devices have settings that allow you to limit tracking:
- iOS: Settings > Privacy > Tracking > Allow Apps to Request to Track
- Android: Settings > Google > Ads > Opt out of Ads Personalization
7. Do Not Track Signals
Some browsers include a “Do Not Track” (DNT) feature. Currently, there is no universal standard for how DNT signals should be interpreted. We do not currently respond to DNT signals, but we respect all cookie preferences made through our cookie consent banner.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our operations, or business practices. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
- Email: voice-agent@astutelabs.it
- Address: Via Oropa 129B, 10153 Torino (TO), Italy
10. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure (“right to be forgotten”)
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to withdraw consent at any time
- The right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the information provided above.